Portals | MD's - Introduction to the Portal
Patient portals are now part of the digital patient management era and I thought that it would be a good idea to do a 5 part series around this controversial topic.
I go over some of the elements captured within the patient portal.
The Patient Centred Approach
I discuss the core reason behind the patient portal.
The Physician and the Portal
I discuss the physician’s role in making the portal successfull.
The Portal: Flow and emotions
I explore the core of the portal and how information flows through the specific levels of care. I also explain some of the emotions that drives certain patient behaviors and how you as physician, can direct these emotions.
I go over some of the more futuristic ideas around the patient portal.
Introduction to Patient Portals
The Patient Portal is an extension of the electronic medical record. It is a secure website that allows patients to view their electronic records hosted within the secure framework of a practice, hospital or health authority.
What records are usually available on the patient portal?
- Lab Results
- Image Reports
- Consultation Reports
- Doctors Visits
- Discharge Summaries
Portals also provide patients with the ability to view:
- Visit records to:
- Emergency Departments
- Update their address, phone number and contact information
- View certain appointment details and instructions
Portals are protected with the same security as the electronic medical record. Information is encrypted and it usually requires some form of two-factor authentication, before access is granted.